43500 Privacy Policy — User Personal Data Protection
This Privacy Policy explains how 43500 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy at every stage of your experience on our platform.
Effective Date: 1 January 2026
Information We Collect
When you register with 43500, we collect your full name, email address, phone number, date of birth, and encrypted password. This information is required to verify your identity and keep your account secure. You are responsible for ensuring that the details you provide are accurate and up to date.
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect the necessary information to facilitate transactions via FPX or TNG eWallet. Full bank account numbers are not stored in our system — we retain only completed transaction records for accounting and compliance purposes.
We collect technical information including device type, operating system, browser type, IP address, and language settings. This data is used to optimise your experience and detect any suspicious or unauthorised activity on your account.
We record in-platform activity such as pages visited, games accessed, session duration, and interactions with platform features. This data is collected in aggregate to help us understand usage patterns and improve the services we offer to users in Malaysia.
How Is Your Information Used?
43500 uses collected data solely for legitimate purposes directly related to the delivery of platform services. The following are the primary ways user information is used:
- Account management — to create, verify, and securely maintain your user account.
- Transaction processing — to process deposits, withdrawals, and all financial transactions on the platform.
- Security & fraud prevention — to detect and prevent suspicious activity, unauthorised access, and account misuse.
- Customer support — to respond to enquiries, complaints, and support requests more effectively.
- Legal compliance — to meet compliance obligations and reporting requirements imposed by relevant authorities.
- Platform improvements — to analyse aggregate usage data and improve overall service quality and user experience.
- Service communications — to send important notices related to your account, security updates, or policy changes.
- We does not sell your personal data to any third party for commercial purposes.
- We do not use your data to build profiles based on race, religion, or other sensitive characteristics.
- We do not send marketing communications without your explicit consent.
Cookies & Usage Tracking
Cookies are small text files stored on your device when you visit the 43500 platform. They help us recognise your login session, save your preferences, and ensure a seamless experience on every subsequent visit. Without essential cookies, core platform functions may not work correctly.
- Session Cookies — stored temporarily during an active session and deleted when you close your browser.
- Persistent Cookies — retained for a set period to recognise returning users and save language preferences.
- Analytics Cookies — collects aggregated, non-personally identifiable usage data for platform improvement purposes.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the login function and other platform features. We recommend keeping essential cookies enabled for the best experience on 43500.
Data Storage, Security & Sharing
43500 implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
These measures include SSL encryption for all data communications, passwords stored in a secure hashed format, strict internal access controls, and continuous system monitoring to detect any security anomalies.
Account data is retained for as long as your account is active, and for the required period after account closure to meet legal and accounting obligations. Transaction records in MYR are kept in accordance with the retention periods set out under Malaysian financial law.
Data that is no longer required will be securely deleted or anonymised in accordance with our internal procedures.
43500 does not share users' personal data with third parties for marketing purposes. Data may be shared with payment service providers (such as banks and eWallet providers) required to process your MYR transactions, regulatory authorities or law enforcement agencies when required by law, and technical service providers who assist us in operating the platform — all subject to strict confidentiality agreements.
Your Rights as a User
You have the right to request a copy of the personal data we hold about you. This request can be made through your account section or by contacting our support team. We will respond within a reasonable timeframe in accordance with applicable legal requirements.
If any personal information held by 43500 is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account settings, while other changes may require identity verification beforehand.
You may request account closure and deletion of your personal data. However, certain data may need to be retained for a specified period to fulfil legal obligations, resolve outstanding disputes, or meet accounting requirements related to past transactions.
43500 reserves the right to modify this Privacy Policy from time to time. Users will be notified of any material changes via an in-platform notice or email. Continued use of the platform following any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding your data privacy, please contact us at [email protected]. For more information on the platform's terms of use, please refer to the Terms & Conditions us. General questions about the platform can be answered through the FAQ.
Your Data Is Safe With Us
Your privacy is our priority. Create your 43500 account today and enjoy a Malaysian entertainment platform that protects your information every step of the way.